Help centre › Your business unit

Plans and what they change

Your plan sets the platform's share of the fees you charge, how much you can build, and whether you can launch before your organisation is verified. Rates and limits are shown on the Plans page.

📷 Screenshot placeholder — the Plans page: the plan cards with the Monthly / Yearly toggle.

The platform's share of your fees

Every fee you charge — the fees on tasks, bonus offers, token claims and projects — is settled through the platform's ledger. The platform takes its share first, the attached commission's formula splits what it is owed, and the rest lands in your revenue. That share is set by your plan: it is the platform fee on every charge on the plan card, and moving up the ladder shrinks it. The new rate applies as soon as the payment for the higher plan clears.

For a particular kind of fee the platform may set a fixed share instead, which then applies whatever your plan. Either way, the share a farmer is shown on a claim is the share the ledger takes — the How commission is shared article covers how the rest is divided.

What else the plan sets

  • Organisations — how many your business unit can hold.
  • Projects — how many projects you can have. Every project type counts, including a community competition. At the limit the form says "Your plan includes N projects. Upgrade your plan to add more."
  • Team seats — the Team page shows seats used against your plan's limit.
  • Chains — the plan card lists how many networks the plan covers.
  • Project media — video uploads need a plan that allows them; on other plans the upload is refused. Some plans also carry a per-project storage quota for media.
  • Deferred verification — a plan that defers verification lets an active subscriber create a token launch or a community campaign on an organisation that is not yet verified. Revenue accrues, but withdrawing it waits for verification. Raises and NFT collections are never deferred: they need a verified organisation and a paid plan.
  • Withdrawal fee — some plans waive the platform's fee on revenue withdrawals; the request shows whether yours does.

The fourth plan is Enterprise: negotiated terms, no self-serve price, and a Contact sales link instead of an upgrade button.

Monthly or yearly

Each plan has a monthly and a yearly price, shown in the currency on the Plans page. Switch the toggle to compare; when the yearly price is lower than twelve monthly payments the card shows the saving. The cadence you choose is recorded on your subscription and shown on My Subscription, with the renewal date and the amount that will be charged.

Upgrading

Press Upgrade on a plan card. The upgrade step shows the plan and cadence you chose and has a Discount code field: a code is checked against that plan and cadence before you go any further, and if it applies the discounted price appears with a note on how long the discount lasts — once, a number of months, or for good. Continue to payment hands you to Stripe's hosted checkout; no card details touch the platform.

  • Changing plan mid-period — Stripe prorates against your current period and shows the exact amount due before you pay. The new plan replaces the old subscription; you are never billed for both.
  • Discounted checkouts always take a card, even for a fully discounted first period, so the renewal at full price goes through.
  • Free is also chosen through checkout, without a card. Every business unit has a plan; there is no plan-less state.

Once the payment clears, My Subscription updates within a few seconds and the new platform share applies.

📷 Screenshot placeholder — the upgrade step with a discount code applied.

Cancelling and managing billing

  • Cancel from My Subscription. The subscription shows Cancels soon and you keep the plan to the end of the paid period; Resume reverses it any time before then. When the period ends the console asks you to choose a plan again — see When the console is locked.
  • Manage billing opens Stripe's portal for your card, receipts and invoices. Stripe also emails every invoice, and Billing history on My Subscription lists them.
  • A failed payment expires the subscription: the console asks for a plan, and a Subscription expired alert appears.
  • Moving down to a cheaper paid plan is a normal checkout. To move to Free, cancel and choose Free when the period ends. Projects you created on an unverified organisation under a deferring plan stay live, but that organisation cannot take new projects on Free, and its revenue still waits for verification.

Still stuck? Contact support.